Janet
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Recent activity by Janet-
Will I be charged for the full total at time I place order or when it ships?
All orders are charged in full when placed. We accept most major credit cards to include Visa, MasterCard, American Express, Discover. We also offer financing.
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I forgot my password. What do I do?
Oh dear! We're sorry to learn you forgot your password. If you need help resetting you password, we can help by sending you a link to reset it. Visit Forgot Password Enter either the email addre...
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Do you offer discounts to the trade?
We are excited to offer designers and architects new ways to create beautiful homes, businesses, and community environments for your clients. If you’re an architect, designer, developer, or retaile...
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How much is shipping?
Our Flat Rate In-home delivery is calculated based on your zip code. A premium white-glove service will deliver your order on a pre-scheduled date. The delivery team will move and unpack your order...
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What are the Build Updates?
Build updates keep you informed of your order's progress. Our build updates are divided into two categories: Pre-Flight updates tell you all about what happens to make sure your furniture goes into...
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Do you refurbish furniture as well?
No, we only create new pieces at this time. We love seeing how our customers mix old and new, so if you decide to refurbish your furniture with our fabric, please be sure to share your pics with us!
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How long will it take to receive my order?
During checkout, we'll provide you with an estimated arrival date based on our current production lead time (typically 4 to 8 weeks, which varies by product and fabric selection) and projected tran...
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Can I combine sale discounts & coupon code?
Coupons cannot be used in combination with sale pricing. During our sales and promos, other coupons are not able to be combined for added discounts. The good news is you can save those coupons for ...
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Are your products made with PBDEs (flame retardants)?
None of our foam or fabrics contain PBDE (flame retardants) and they are certified to be free of toxic gases. The current suppliers we work with test our materials to ensure they are free of any to...
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Does delivery include set-up?
If "In-Home Delivery" is selected during checkout, all items are delivered inside the room of your choice and unpackaged. Some exceptions might be, bookshelves and wall-unit collections, which requ...