Janet
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Recent activity by Janet-
When is your next Sale?
Sign up for our emails to be notified when we start our next sale.
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Do you use hardwoods?
Our occasional chairs and tables are made from solid beech, walnut, maple, or cherry. In some cases, we’ll use solid hardwoods or plywood combined with veneers of exotic woods that would otherwise ...
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Can I refer family and friends?
Thank you so much for telling your family and friends about Joybird! While we don't currently offer a referral program, we really do appreciate you spreading the word. It's customers like you who ...
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Can I order and change my fabric after receiving the fabric swatches?
If you'd like to order and get that sale price, but would prefer to wait on selecting your fabric, we offer a "decide later" option just for this very situation. Once you receive your swatches, ema...
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How accurate is the delivery estimate?
We provide an Estimated Time of Arrival (ETA) at the time your order is placed. Please note dates provided are an estimate and may vary up to 10 business days.Items that are handmade to order requi...
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How do I check my gift card balance?
Someone got you a gift card? That’s great! Once you log into your account you can check your gift card balance here.
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I have an issue with an item, how do I handle that?
We're so sorry to hear that you have an issue with one of our products. We stand behind the quality of our products and want you to be happy with your purchase for the life of it. In order to proce...
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Will the delivery team take away my old sofa?
It’s recommended that you have your area cleared before your new furniture arrives. The delivery team will not remove any old furniture and should not be involved in any detailed moving of existing...
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Can you extend the sale until my swatches arrive?
We don't want you to miss out on the sale! At this time we do have the option to check the box, "Can't Decide? Pick Your Material Later" instead of making a fabric selection when checking out. This...
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How will I know that you received my order?
Once you place your order online, you’ll receive an order confirmation via email with all of your order details such as an exact description of what you ordered and estimated arrival dates to help ...