Janet
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What are your fabrics made of?
We offer hundreds of colors and textures to perfectly match your personality and style. Each fabric family is made from different materials. Most fabrics are made of 100% polyester while there are ...
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How will I know if my furniture will fit through my door?
Finding something you love is one thing. Making sure it fits is another. Measuring to ensure your furniture will fit is something we highly recommend before purchasing or arranging delivery. Use ou...
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What is the weight limit on your furniture?
Information about product weight limits can be found on individual product pages under Product Specifications. Just click "See More Details" to get all the information you need on any given item!
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What do I do if my furniture does not fit during delivery?
Most of our collections have removable legs that allow for an additional 4-6” of clearance, or their bases can be removed with a power drill and a #2 square tip drill/screwdriver bit. Please make s...
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What type of leather does Joybird use?
We use only top-grain hides, which is the highest quality there is. Because hides vary in color and texture, each piece will have its own unique characteristics. Natural markings such as wrinkles a...
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What are the shipping and delivery options?
Joybird offers two shipping options: curbside delivery and in-home delivery. Either shipping method has its own benefits and drawbacks.Curbside delivery (with an average delivery time of 5-12 days)...
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I need to change my order, can I still do that?
Yes, you have a few days from placing your order to give us a call at 888-282-0842 or email us to make any changes. Just remember to include your order number. Any changes made after the first coup...
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Where are your products made?
Joybird products are designed in Los Angeles, CA and manufactured in our state of the art facility in Mexico.
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Where do you ship?
Joybird will ship your products to virtually the entire contiguous United States except for Alaska and Hawaii. Unfortunately, we do not ship outside the continental US.
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I need to return an item, how do I do that?
Please contact our customer service team to help you with your return. We offer a 90-day return policy to help ease the stress of buying sight unseen. You’ve got 90 days after delivery to send it b...